Clean Driver Reinstall (Windows & macOS)

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A clean reinstall eliminates conflicts from old packages and corrupted queues. Follow the platform‑specific steps.

Windows 11: Remove and reinstall

  1. Settings → Bluetooth & devices → Printers & scanners → remove your printer.
  2. Control Panel → Devices and Printers → remove device if still shown.
  3. Advanced: printui.exe /s /t2 → remove old drivers/packages for your brand.
  4. Reboot the PC.
  5. Install the official full‑feature package for your exact model/OS.

macOS: Remove and reinstall

  1. System Settings → Printers & Scanners → select printer → Remove.
  2. Delete stale queues from /Library/Printers if needed.
  3. Install the brand’s latest full package (prefer vendor driver over AirPrint for features).
  4. Add the printer again and print a test page.
Tip: If a brand utility is offered (HP Smart, Canon PRINT, Epson iPrint, Brother iPrint&Scan), install it after drivers to manage settings and updates.