A clean reinstall eliminates conflicts from old packages and corrupted queues. Follow the platform‑specific steps.
Windows 11: Remove and reinstall
- Settings → Bluetooth & devices → Printers & scanners → remove your printer.
- Control Panel → Devices and Printers → remove device if still shown.
- Advanced: printui.exe /s /t2 → remove old drivers/packages for your brand.
- Reboot the PC.
- Install the official full‑feature package for your exact model/OS.
- System Settings → Printers & Scanners → select printer → Remove.
- Delete stale queues from /Library/Printers if needed.
- Install the brand’s latest full package (prefer vendor driver over AirPrint for features).
- Add the printer again and print a test page.
Conclusion
A clean driver reinstall is the most reliable way to fix persistent printing issues. Always download the latest full‑feature package from the manufacturer's website, and avoid generic Windows drivers for advanced features like scanning and fax.